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MATTA Fair | Car Rental FAQ

Question: What is the Hertz Malaysia MATTA Fair promotion?

Enjoy up to 60% off selected Hertz Malaysia car rentals during the MATTA Fair September 2026 promotion. You can participate through either of these options:

  • Purchase a promotional voucher at the Hertz Malaysia MATTA Fair booth.
  • Book online through the Hertz Malaysia website using promo code MATTA26 by 30 September 2026.

All bookings and vouchers are subject to availability and the applicable terms and conditions.

Question: Do I need to visit MATTA Fair to enjoy the promotion?

No. If you cannot attend MATTA Fair, you can book online through the Hertz Malaysia website using promo code MATTA26 by 30 September 2026.

If you prefer to purchase a promotional voucher, visit Hertz Malaysia at booth 1L21, Selangor Zone, Domestic Hall, MITEC, from 4 to 6 September 2026.

Question: When is the promotional voucher valid?

The voucher is valid for rentals from 1 September 2026 until 31 March 2027. Advance booking is required at least seven days before your intended pickup date.

Question: Are the promotional rates inclusive of taxes and protection options?

The promotional rates include:

  • 6% Sales and Services Tax (SST);
  • Liability Reduction Option (LRO); and
  • Super Liability Reduction Option (SLRO).

The promotional rates do not include Personal Accident Insurance (PAI).

Question: Can I add Personal Accident Insurance or other optional items?

Personal Accident Insurance and other optional add-ons may be requested separately. Additional charges and availability may apply. Optional items may include child seats, subject to availability at the selected outlet.

Question: How far in advance should I make my reservation?

Reservations must be made at least seven days before the intended pickup date. Customers are encouraged to book as early as possible, especially for weekends, public holidays and school holiday periods.

Question: What payment methods are accepted for voucher purchases?

Payment for promotional vouchers can be made using:

  • Debit or credit card;
  • Online bank transfer;
  • Cash; or
  • DuitNow QR Pay.
Question: When will I receive my e-voucher?

Your e-voucher will be sent to the email address provided within 24 hours after payment is completed. If you do not receive it within 24 hours, check your spam or junk folder before contacting Hertz Malaysia.

Question: How do I redeem my voucher?

Follow the redemption instructions stated in your e-voucher. You will need to make your reservation at least seven days before your intended pickup date. Be prepared to provide:

  • Your voucher or proof of purchase;
  • Preferred rental dates and times;
  • Pickup and return locations;
  • Preferred vehicle; and
  • Driver details.
Question: Can the voucher be refunded or exchanged for cash?

No. Promotional vouchers are:

  • Non-refundable;
  • Not exchangeable for cash; and
  • Not valid with other promotions.

Customers are encouraged to confirm their travel plans before purchasing a voucher.

Question: Is the voucher valid at every Hertz Malaysia outlet?

The voucher is valid at participating outlets only. Vehicle models and availability may differ by location. Customers are advised to confirm that their selected outlet participates in the promotion before finalising their travel plans.

Find a Hertz Malaysia location or contact us

Question: Why is the promotional rate not appearing online?

The rate may not appear if:

  • The selected vehicle is not included in the promotion.
  • Promo code MATTA26 was entered incorrectly.
  • The booking or travel dates fall outside the eligible period.

Contact Hertz Malaysia if you require assistance with your booking.

Question: What standard rental terms apply?

All standard rental terms and conditions stipulated by Sime Darby Rent-A-Car Sdn Bhd apply, including the applicable driver, licence, identification, payment and vehicle collection requirements.

View the Hertz Malaysia FAQs

Question: Who can I contact if I need assistance?

For assistance with voucher purchases, redemption, online booking or vehicle availability, contact:

  • Email: enquiry.thrifty@sime.com
  • WhatsApp: +6019-296 5933 — Kasturi