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SDRAC Employees Graduate from Executive Diploma in Customer Service Management
9/17/2026 8:10:50 AM

Congratulations to the employees of Sime Darby Rent-A-Car (SDRAC) who have graduated from the Executive Diploma in Customer Service Management (EDCSM) on April 29, 2026 — a talent development programme curated by the Institute of Business Excellence (IBE), UiTM, under the SDRAC Frontlines Enhancement Programme (FEP) launched in August 2024.

The convocation opened with remarks by Pn. Zahidah Akmal Ghazali, Head People Experience, Sime Motors Division, who highlighted the organisation’s belief in investing in our people through a continued commitment to building future-ready talent by strengthening capabilities in leadership, communication, management, innovation and customer service.

This achievement reflects the discipline of our employees in balancing daily work responsibilities with weekly coursework, as well as their dedication to elevating customer experiences across Hertz and Thrifty nationwide.